Returns & Exchanges
At PiercingXXL, we want you to be completely satisfied with your new jewelry, which is why we offer a 30-day return window for all items in their original, unopened hygiene packaging. Please note that for safety and health reasons, body jewelry can only be returned if the vacuum-sealed seal remains intact.
Initiate Your Return
Log into your customer account or visit our returns portal to select the items you wish to send back and receive your unique return authorization number.
Secure the Packaging
Place the unworn items in their original hygiene pouches back into the shipping box, ensuring they are well-protected to prevent damage during transit.
Label and Post
Affix the provided return shipping label to your package and drop it off at any authorized courier location or your local post office.
Quality Check and Refund
Once our team inspects the hygiene seals, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing