Frequently Asked Questions

Everything you need to know about your next favorite piercing

What materials are your piercings made of?

We prioritize safety and quality, offering a wide range of jewelry made from surgical steel 316L, G23 titanium, 14k gold, and organic materials like wood and bone.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

Can I return a piercing if it doesn't fit?

Due to hygiene and safety regulations, we can only accept returns on items that are still in their original, heat-sealed clear packaging. Once the seal is broken, the item is no longer eligible for return.

How do I know what size to order?

We provide a comprehensive size guide on each product page. You should measure your current jewelry's gauge (thickness) and length or diameter in millimeters to ensure a perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products nickel-free?

Our titanium and 14k gold collections are 100% nickel-free and ideal for individuals with sensitive skin or allergies. Our surgical steel items contain trace amounts of nickel but meet strict safety standards.